Seven Ways to Increase Communication in Your Small Business
By Alyssa Gregory Updated September 26, 2019 Communication is the foundation of every relationship in your life. Without effective communication, there can be misunderstandings, problems, and conflicts among your staff, your clients and everyone else you come into contact with. Poor communication can make a work environment frustrating, and create a large amount of employee […]
Four Basic Communication Styles
1. PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. As a result, passive individuals do not respond overtly to hurtful or anger-inducing situations. Instead, they allow grievances and annoyances to mount, usually unaware of the […]
Technology Vs. Hospitality
If you are in the ‘hospitality’ industry, you should invest research, development, time, talent, and resources into hospitality (people), not into technologies such as replacing your human servers with robots. Just saying.
